Region

Commitment to excellence

Hydra’s commitment to excellence is unmatched.

They are producing some of the best Muay Thai equipment I’ve used in training.

Amber Kitchen

Amber Kitchen
ONE Championship Signed Fighter

Help & FAQ

Need help? Our FAQ below may already have the answer to your question. For any other queries, please get in touch.

Orders & Shipping

Where can you ship to? 

At checkout we currently only offer shipping to:

  • Mainland UK
  • Channel Islands
  • Isle Of Wight
  • Northern Ireland

When will my order to arrive?

All orders placed before 2pm Monday-Friday (excluding Bank Holidays) will be dispatched the same day! Any orders placed after 2pm on Friday will be dispatched on Monday.

We will ship your orders using either Royal Mail’s Tracked 24/48 or DPD’s Next Day services (these options are selectable at checkout).

Although we have next day delivery options available, sometimes there are courier delays that are out of our control.

How do I track my order?

See the Order Tracking page to track your order. Once your order is dispatched you’ll receive an email containing a tracking number and link to track progress of your delivery with Parcelforce, DPD or Royal Mail.

Can I amend my order?

If you need to cancel or amend an order please get in touch as soon as possible.

If your order has not yet been dispatched, we can amend or cancel your order right away. If you wish to change or cancel your order after it has been dispatched we will need to wait until it has been delivered to arrange a return.

Returns & Exchanges

What is your returns policy?

Please see our returns policy for full details.

I want to exchange an item

Currently our returns system does not allow for exchanges. If you want to exchange your item please re-order the desired item and we will refund your original order once we receive it back with us. This will also ensure you receive your desired item as quickly as possible.

There is a problem with my order

If you received the wrong item or it arrived damaged please get in touch as soon as possible and we’ll get your order corrected right away.

Miscellaneous

Are you offering sponsorships?

We are currently not looking to sponsor any more events or fighters. We have established a close relationship with our existing network of sponsored fighters, events and organisations, and want to ensure we can continue to support them in any way we can.

Premium Quality

Premium Quality

30 Day Returns

30 Day Returns

Secure Payment

Secure Payment

UK Support

UK Support